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All
firearms must be shipped prepaid to our factory in Miami, Florida
for repair, and must be accompanied by a Work
Order. Before shipping, make sure that the firearm is unloaded
and the chamber is cleared. DO NOT SHIP A LOADED GUN OR AMMUNITION.
If absolutely necessary, ship ammunition separately, and notate
your work order. Ship the firearm in its original box if you still
have it, or an appropriate box. Be sure to include an empty magazine
with all pistols.
Our
Service Department will give your firearm a complete inspection,
and evaluate the problem(s) specified in your letter. If the work
required is not covered under the terms of our Warranty (when applicable)
you will receive an actual cost quotation, not an estimate. Any
repair work must be authorized by you, and no work will be done
without your expressed approval.
Please
follow these suggestions to expedite service in the United States
of America to return any firearm to us for adjustment or repair.
1.
Federal law permits you to return your firearm to the manufacturer
for service via common carriers. However, state and local firearms
laws vary greatly; you should consult your local prosecuting attorney
regarding any restrictive laws in your jurisdiction regarding your
shipment or receipt of firearms. With the above in mind, it is strongly
recommended that any firearm sent to us for repair be sent through
a Federally licensed dealer.
2.
All firearms must be shipped to us prepaid. WE WILL NOT ACCEPT COLLECT
SHIPMENTS.
3.
Be sure to enclose a letter stating your name, address and telephone
number, serial number, caliber and barrel length of your firearm.
Also state nature of trouble experienced or work required. Merely
stating defective or repair as necessary is inadequate information.
Be specific and enclose copies of any previous correspondence. Work
(other than warranty repair) will bear minimum labor charge of $
35.00.
4.
FIREARMS MUST BE SHIPPED UNLOADED. Double check the chamber of your
firearm before shipping. If firearms are sent to Taurus in a loaded
condition, we are required by law to notify the Federal authorities.
5.
DO NOT include telescopic sights; custom grips, holsters, or other
accessories with any firearm shipped to us.
Ship
your UNLOADED Taurus handgun to:
Taurus International
ATTN: Repair Department
16175 NW 49 Ave.
Miami, FL 33014
If
you are unsure of shipping, please Contact
us, and we will be happy to answer any questions you may have. |
