Frequently Asked Questions
Firearms FAQs
Basic Keys To Safe Handling of Firearms
In order to keep a firearm safe to use, it must be kept clean and covered with a light film of good quality oil to prevent corrosion.
The barrel bore should be cleaned and left free of debris.
For normal cleaning, rub the firearm with a lightly oiled cloth. In the same way, proceed with the bore of the barrel. Excess oil should be removed. Dust should be removed from all crevices with a small clean brush.
Please note that a firearm with laser should not be cleaned in a tray or Ultrasonic Cleaner that submerges the firearm as this can damage the laser system.
Repairs FAQs
General FAQs
To simplify repair and service, Taurus products imported by Braztech Int’l. are serviced and repaired by Braztech. Questions regarding the products of either company can be directed to Braztech in Bainbridge, Georgia at 229-210-2727 or 800-948-8029, or in writing to:
BrazTech International L.C.
Consumer Care Department
100 Taurus Way
Bainbridge, Georgia 39817
When sending in your firearm, please be sure to remove all ammunition and do not include any with the firearm. This is a violation of Federal Law. Please remove any custom grips/stocks, scopes, rings, slings or other accessory. Braztech International L.C. will not be responsible for these items.
This repair policy only applies to revolvers manufactured by Taurus and imported by Braztech International L.C. The firearm will be stamped “Braztech Int’l L.C. Miami, FL USA” Those not imported by Braztech are not covered and cannot be serviced by us. If you are unsure, please call 229-210-2727 or 800-948-8029 and ask before shipping your firearm.
TAURUS USA reserves the right to field strip, inspect and function test all firearms sent to TAURUS USA upon receipt or anytime thereafter. Customers will be provided an estimate for repair if such repair is not covered under the applicable Repair Policy.
** This warranty applies to handguns only and not to the Circuit Judge.
Taurus Revolvers prior to 2023 have a lifetime warranty. Taurus revolvers manufactured 2023 and on have a 1 year warranty from the original date of purchase. For one (1) year after the date of purchase, Braztech promises to remedy any defect in such material, function, or workmanship. Further, if Braztech cannot remedy any such defects after a reasonable number of attempts within the one (1) year period, Braztech will replace the Taurus® Revolvers with an exact or comparable model. This Warranty terminates automatically upon the transfer of the Taurus® Revolver to any individual or entity other than the original purchaser.
BrazTech will service and/or repair all covered products free of charge.
What does this warranty not cover? This warranty does not cover grips, sights, accessories, or cosmetic defects after one year, or damage caused by customer abuse at any time. This express limited warranty is the only warranty on this product. This product is sold as is and has no implied warranties of merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description on the face hereof.
TAURUS USA reserves the right to field strip, inspect and function test all firearms sent to TAURUS USA upon receipt or anytime thereafter. Customers will be provided an estimate for repair if such repair is not covered under the applicable Repair Policy.
*Includes the Circuit Judge.
This policy is in effect for one year from the date of original purchase.
This warranty covers any service and repair needed by any product manufactured by Taurus, and imported by Braztech International L.C. or manufactured in the United States by Braztech International L.C.
